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Terms and Conditions

DEFINITIONS: As used herein, ‘‘Hotel, Cabin’’ means the resort(s) or cruise(s) visited by Guest.

“Customers” means Guests. “Operators” means the names of the entities operating each of the various resorts or cruises which are available upon request to Guest Relations.

PRICES: All prices are subject to change until purchase price is paid in full. All prices are subject to change at any time due to the imposition of taxes or other government charges; fare increases, fuel or other surcharges, or other events beyond Thia’s Travel Services control. Thia’s Travel Services may reissue the invoice for any reservation to reflect any such changes, or to correct any error in the computation of the purchase price of your reservation. All prices are in U.S. dollars. Prices are per person, based on double occupancy for cruises and standard room category. Upgrades may be available at additional charge. Selected dates only. Adults constitute persons of age 16 years and older in most locations. Prices do not include air. Prices may vary depending on date of departure. For accurate, up to date information on pricing and special offers please contact 252-9334260 or one of our travel advisors. Supplement for holidays/weekends may apply. “Special rates” Prices are available for a limited time and are not combinable with any other promotional offer.

Note that your Vacation package includes travel time in both directions: package prices are based upon the number of nights in your stay.

HOW TO BOOK A VACATION: Reserve your Vacation by calling Thia’s Travel Services on 252-9334260.

FORMS OF PAYMENT:

1. CREDIT CARDS: Thia’s Travel services accept all major credit cards, American Express, Discover Card, Visa and MasterCard. For payment by phone, please have ready the credit card number, billing address, the expiration date, the CVV Code and the credit cardholder’s name, as on card. Your authorization to use your credit card number for deposit and/ or final payment indicates your acceptance of our booking terms and conditions, whether or not you have actually signed the appropriate credit card authorization form. In the event that the guest and cardholder is not one and the same person, the cardholder’s signature will have to be forwarded to CynthiaJoy, Inc an affiliate of Thia’s Travel Services before the reservation may be accepted.

Thia’s Travel Services reserves the right to charge administrative fees for a returned transfer of funds, or for a change in the form of payment.

DEPOSIT/PAYMENT TERMS: Deposit: A deposit amount per person must be received within the time specified at the time of booking in order to confirm your booking and avoid automatic cancellation.

FINAL PAYMENT: Final payment is due 90 days before departure. If a booking is made within 45 days of departure, full payment will be required at time of booking. Failure to receive a final payment on time will subject the booking to cancellation and the imposition of cancellation charges.

CANCELLATION CHARGES: If you wish to cancel or revise a booking, the following charges non-refundable optional insurance and non-refundable air tickets, will be assessed for all travel.

Days prior to Departure Cancellation Charge (per person):

Cancellation fees are based on what the Terms and conditions the vendors specify at time of booking.

The cancellation charges are assessed on the full package price. Revisions of any kind (including but not limited to a change in the date of departure) will be treated as a cancellation and applicable cancellation charges will be assessed and revised, booking will be subject to pricing then in effect.

Unpaid balances on cancellation charges are subject to collection action. No refunds will be made in the event of a no show or interruption or cancellation by the guest after departure. There is no refund for unused travel vouchers or transfers. Cancellation charges for special events, certain promotions and holiday travel may vary, please contact Thia’s Travel Services for more information.

AIRFARE: As a result of the Transportation Security Administration (TSA) and Department of Homeland

Security (DHS) mandate, all passengers will now be required to have Secure Flight Passenger Data (SFPD) in their reservations. In compliance with this mandate, the following information will be required as Secure guest Data: Full Name (first, middle and last name, as it appears on the non-expired government issued photo ID that you will use when traveling); Date of Birth; Gender; and Redress Number (if applicable).

Please note, you will be unable to travel without providing the above information. Name changes will be assessed a change fee. Cancellation charges for published airfare and other special air programs may vary and are typically 100% non-refundable. Please inquire at time of booking.

GROUPS: Deposit, payment and cancellation charges may vary for groups. Please contact your Thia’s Travel Services Groups Dept. at 1-252-9334260 for additional information.

TRAVEL DOCUMENTS: Proof of citizenship, passports, visas, tourist cards, health recommendations, and inoculations (where required) and compliance with customs regulations are the responsibility of the guests.

Thia’s Travel Services shall not be responsible if boarding or entry is denied or delayed or if cancellation charges are imposed or additional costs incurred as a result of the failure to provide required travel documents. All information should be confirmed directly with the appropriate government consulate or tourist office in advance of departure.

UNACCOMPANIED MINORS: Minors must be accompanied by a parent or legal guardian. Special

Requirements may apply in the event a minor is traveling with a guardian or with only one parent, including but not limited to notarized parental permission. There may be special requirements and restrictions for groups of minors traveling such as chaperone ratios, damage deposits and other requirements. Please inquire for more information. Special requirements for children traveling with only one parent: For entry to some countries such as Mexico, minors under 18 years of age must travel with the consent of both parents. If minor is traveling with only one parent, that parent must hold a notarized letter of consent from the absent legal parent or a copy of the legal document giving that parent sole custody. If one parent is deceased, a copy of the death certificate is necessary. If minor is traveling without legal parents, a notarized letter of consent must be submitted and signed by the legal parents. Please confirm travel requirements with the consulate.

ALCOHOLIC BEVERAGES: Operators reserve the right to refuse the sale and/or service of alcoholic

Beverages in accordance with Operators’ policies and the applicable legal age limitation of the country in which the resort/hotel is located the, you do so at your own risk. You must exercise all necessary care and caution, having regard to the nature of the activity, the terrain, location, climate, co-participants and other circumstances. Guest must ensure that he or she is physically fit to participate in such activities. Operators reserve the right to exclude guests from participating in certain activities, if in the sole discretion of Operator or its medical personnel, such participation could present a risk to the guests or others.

REFUSAL OF TRAVEL: A guest may be asked to leave a resort/hotel/cruise or deplane at any time without refund if (i) the guest is unfit for travel (ii) a risk or danger to himself or herself or (iii) a disturbance or danger to others. In such event, the guest shall not be entitled to any refund, and the guest shall be responsible for all lodging, meals, return transportation or other expenses incurred.

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