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Meet your travel expert

Welcome to

Thia’s Travel Service by Cynthia Brounno

Travel Consultant in Charlotte, North Carolina

For over a decade, it has been my mission to make travel universally accessible.

I am not just your travel consultant in Charlotte, North Carolina, but also your faithful friend! Nothing gives me more joy than being able to use all of my knowledge and expertise in researching vacations for you the way I would do for myself.

With a warm and welcoming smile, I invite you into my world, where travel is a lifestyle, not just a once-in-a-lifetime opportunity! 

Who I am

Being Thia

My name is Cynthia Brounno, but you may call me Thia – everyone does!

My love for travel is deep-rooted in the way I grew up. I was born in Jamaica and have lived in different parts of the world. From Munich to London to Charlotte, my journey has been exciting. 

The travel lifestyle my parents were so fond of, is etched into my mind and my personality, and it is the only way I know! I adore traveling and exploring new places, because there is so much to see and so much to learn.

As a person, I am a dreamer – constantly thinking creatively of new and improved ways to live life to the fullest (and then acting on it!). I am also a caring and affectionate person, with a penchant for forming long-lasting relationships.

Being Thia has helped me help countless solo travelers, families, groups and couples realize that we are more than travel – and I look forward to helping you!

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Core Values at Thia’s Travel Services


Honesty is one of the core values that drives all operations at TTS. Travel is honest and my aim is to help you experience that for yourself!


The whole point of going on vacation is for you to get away and experience something new! I help you enjoy a truly serene break from the daily bustle.


When was the last time you really felt relaxed? I make sure that each vacation I plan is integrated with activities that soothe and relax you!


Mindfulness is the art of being present in the moment and I am a strong believer in the fact that to enjoy travel, you need to let yourself soak in the beauty of the moment.


In a world so focused on productivity, sometimes we forget to take care of ourselves. I believe mental and physical wellness is the key to a life well lived!


Compassion is what keeps us united, and at TTS, is a value I strive to reflect in each thing I do.

My process

How I do it

I have traveled extensively and have a deep understanding of how to plan a trip that is memorable and enriches your life! I relax, explore, wander, and engage with everything that my destination has to offer me. With your needs in mind, I aim to do the same for you!

All you have to do is fill out a form and help me understand very briefly what you’re looking for. Next, I will call you back and we can explore the possibilities of what I can offer to you, based on your special requirements.

Frequently asked questions

What is the Retainer fee?

My aim is to provide you with custom travel packages that help you enjoy a travel experience like it was just waiting for you!
In order to perform the professional services required to plan and arrange your vacation a retainer fee is required. And part of this fee goes towards your deposit.

My work is based on years of personal experience and professional expertise. I research your type of travel to meet your specific needs, contact suppliers, coordinate transportation, and draft itineraries. Your final itinerary and documents will give you as smooth a vacation as is possible.

If you choose to book your vacation with another agency, the entire retainer fee will be withheld by Thia’s Travel Services as payment for services rendered.

How much do you charge ?

Each package is different and it usually depends on what you are looking for. Get in touch with me here and I will be happy to assist you with an estimate of your expenses.

Do you have any promotions I can avail of?

I usually send out information about offers, discounts or special packages to my newsletter subscribers. Subscribe now to get regular updates about ongoing offers and discounts.

Do you do corporate packages?

As a matter of fact, I do! Whether you are looking for fun and short induction trips as part of your employee onboarding process or longer company-organized vacations, or more – I am experienced in planning large and small group vacations. What’s more, my attractive prices make TTS a great option, if you are looking for a travel agent who can help you take your employees places!

In case you have questions that are not addressed here, you can fill this form  or contact me via email and I will be happy to help you out!

My partners

Resort Partners

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Cruise Partners

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Tour Partners

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